This page contains step-by-step instructions on how to place your order
How to navigate the store
To view the products that can be purchased online please click on Product Catalogue and then click on the appropriate faculty or support service. Underneath the faculty or support service name you will see listed the store names that you can click on to find out information on the appropriate store and which products and services are available to purchase.
If you already know what you want to buy, the easiest way to find it is to type its name in the search box underneath the heading Product Catalogue.
To get more information about a product, click More Info to see its product information page.
All products and services are offered subject to availability, and certain goods will have stock limits and purchasing limits. We accept no liability for the unavailability of our products or services.
The Shopping Basket is where you store items you intend to buy. When you find what you wish to purchase click the Add to Basket button on the item's product information page.
Some of the products have a questionnaire that is required to be completed before you can proceed to ‘checkout'. The questionnaire is displayed automatically, an example of a questionnaire is a conference delegate registration.
To shop for more items click the ‘Continue Shopping' button.
To remove an item from your shopping basket tick the item you wish to remove and click the ‘Remove' button
When you've added everything you want to the Shopping Basket, click the ‘checkout' button.
Prices of Products and Services from the On-Line Shop
All prices are valid as at the time of ordering, and we cannot accept claims for refunds where prices for like items are available at a lower price at a later date or time.
All prices are inclusive of VAT at the prevailing rate unless otherwise stated.
Registering to use the online store facility
All customers must register with the Online Shop in order to make a purchase. Select ‘This is my first visit' and enter your e-mail address.
Click the ‘Next' button. The e-mail address you provide here will be the only e-mail address we can use to communicate with you about your order, so please double-check it.
If you have already registered once with Online Shop select ‘I am already registered' and type in your e-mail address and password.
You must keep this password confidential, and must not disclose it, or share it with anyone. The University holds a secure password file to enable you to request this, should it be forgotten on future transactions. If you have forgotten your password click on the link ‘Forgot Password' on the left hand side of the screen. An e-mail will be sent containing your password
You retain the responsibility at all times to ensure that your personal details contained within your customer details are correct and current, especially in relation to changes of address and contact numbers.
Once registered with us, you can log in and out of our service at any time, but we accept no responsibility for any inability to connect due to your own technical problems, any period where essential maintenance is being carried out, or any problems arising on the Internet generally, from external sources.
Enter a delivery address and a billing address
Once logged on you need to tell us where you'd like us to send your order.
Check the information you've provided. When you're ready, click the ‘Proceed to Payment' button.
Method of payment
Enter your credit or debit card details make sure you enter the number without spaces or dashes.
Acceptance of order